Explore our help desk and find support wherever you need it,
from integration to trading.
Frequently Asked Questions
Launch & Scale Your Forex Business
Immerse yourself in a truly modern approach to trading, with
up-to-the minute platforms, that can be enjoyed through
desktop, mobile and tablet devices.
1. Is the platform accessible on all devices?
Yes – our multi-asset brokerage platform is fully
responsive and can be accessed on desktops, tablets, and
smartphones.
2. Does the platform have a mobile app?
Yes – we provide a fully functional mobile app for both
Android and iOS, allowing traders to manage their accounts
on the go.
3. Does the platform support Prop-Firm operations?
Absolutely! Our platform includes Prop-Firm management
tools, enabling you to create and manage funded trader
accounts with ease.
4. How does trading work?
The fundamental principle that makes trading work is the
connection between supply and demand. When there are more
buyers than sellers, demand increases — and so do the
prices.
5. Can the platform be used for a Crypto Exchange?
Yes, our solution is also designed for crypto exchanges,
supporting multiple digital assets and trading pairs.
6. Can I connect all markets—Forex, Crypto, CFD,
Indices?
Yes, our platform allows seamless connectivity to Forex,
Crypto, CFDs, Indices, and other asset classes, providing
a diverse trading experience.
7. Does the platform support a dealing desk?
Yes, our brokerage solution includes dealing desk
functionality, allowing full control over risk management
and execution policies.
8. Can I download the platform on a desktop?
Yes, we offer a desktop trading application with advanced
charting tools and order execution capabilities.
9. Does the platform offer pending orders and different
order types?
Yes, our platform supports multiple order types, including
market orders, pending orders, stop orders, and limit
orders.
10. Can spreads, commissions, and swaps be adjusted on
the platform?
Yes, brokers have full control over spread settings,
commission structures, and swap rates to customize their
trading conditions.
11. Does the platform support multiple managers for
different operations?
Yes, our admin panel allows multiple managers with
role-based access, enabling efficient operation and
management.
12. Does the platform provide historical price data?
Yes, traders and brokers can access complete historical
price data and market charts for analysis.
13. Is there a way to bulk close all trades?
Yes, the platform provides an option to close multiple
trades in bulk, making trade management more efficient.
14. Are tutorials or guides available for setting up a
brokerage?
Yes, the platform provides an option to close multiple
trades in bulk, making trade management more efficient.
15. Can I try a demo account to check the platform?
Yes! You can request a demo account to experience the
platform’s features before making a commitment.
IOTrades
